Shipping & Returns

 

Shipping Information

Every item is carefully made by hand, using top quality natural materials.  There will be slight variations and irregularities in every piece, but this is part of what makes each item special.  Please note that the colour may not appear exactly as on your screen, as it may vary slightly for every computer.

Because of the labour intensive processes involved in making each piece, we do not allow returns.  If a piece does not fit it may be exchanged for another item or credit.  Please read our fit information before ordering, and contact us with any questions!

Shipping is the responsibility of the customer, and we always recommend getting a tracking number and insurance.  While it may cost more, it is the only guarantee of replacement if the item goes missing. Contact us for shipping outside of Canada and U.S.

Please contact us if you have any questions about this policy.